How do I get into the chatroom?
When it's open you'll see the chatroom at the bottom left of your screen if you're using a laptop, or it'll show at the bottom of your screen to click on if you're on a tablet or phone. Sometimes the chatroom bar is minimised, then you'll have to look out for a little speech bubble icon on the bottom right hand side of your screen, click on it and the chatroom bar appears again! If you can't see the chatroom during the times stated above then try refreshing your browser - that should do the trick. You have to be logged in to see and enter the chatroom.
When is the chatroom open?
The chatroom is open on Mondays, Tuesdays, Thursdays and Sundays 5-6pm, and Wednesdays 7-8pm. There's always a member of the Online team present.
Don't worry about remembering the times, just keep an eye out for the "next live chat" post at the top of the timeline and you'll always know when the next session is on. From time to time, we'll be holding special events and guest webchats, so keep an eye on the Timeline for updates.
What's it like in the chatroom?
We hope you'll come along to the chat sessions and take a break from your day. You can talk to other young carers and the Online Team about how things are going for you, about your favourite films and books, your day at school, what you'll have for dinner, your plans for the future or what colour socks you're wearing. No two chats are the same. Pop in and say hi!